Guide

Wellbeing

Version 1.0 ·Updated 2026-09-17

Next reviewed by 2027-03-17.

Written for each member of a school's staff, from the registrar to IT, and the families using the portal.

For the wellbeing team, which keeps the pastoral record, runs cases and schedules the detention sittings.

All guides, including the first steps each member of staff takes. The training for this role takes these tasks in sessions.

Record a restricted entry

A student's record, "Health and wellbeing" tab, "Wellbeing"

Needs wellbeing.note.restricted.

  1. Under "Entries", press "Record an entry" and choose the "Kind".
  2. Tick "Restricted". Staff outside the pastoral team read that the entry exists and not what it says.
  3. Fill "What happened" and press "Record an entry".

Void an entry recorded in error

A student's record, "Wellbeing", "Entries"

Needs wellbeing.note.write.

  1. On the entry, press "Void".
  2. Fill "Why it was wrong" and press "Void an entry". Both rows stay on the record.

Schedule a detention sitting

The Detentions screen, at /app/wellbeing/detentions

Needs wellbeing.sanction.write.

  1. Press "Schedule a sitting".
  2. Fill "Starts", "Ends" and "Places", and press "Schedule a sitting".
  3. The sitting is then offered when a detention is issued, and its page lists the students on it.

Run a case

A student's record, "Wellbeing", "Cases"

Needs wellbeing.case.write.

  1. Press "Open a case", choose "Counselling", "Pastoral" or another "Kind", and fill "What it is about".
  2. On the case, press "Put somebody on it" for each member of the team.
  3. Press "Take off" when somebody leaves the case, and "Close the case" once it is finished.