Kestrel

Guide

Families

Version 1.0 ·Updated 2026-09-17

Next reviewed by 2027-03-17.

Written for each member of a school's staff, from the registrar to IT, and the families using the portal.

For a parent or carer the school has given access to the family portal, and the office that helps them in.

All guides, including the first steps each member of staff takes. The training for this role takes these tasks in sessions.

Sign in to the family portal

The family portal, at /portal

  1. Sign in with the email address you gave the school, using the emailed code or a passkey.
  2. Open the family portal at the address the school sent you, which ends in /portal.
  3. Choose a child under "Your children". Each child you hold standing on is a tab.

Accept or decline an offer of a place

Your child's page, "Applications"

  1. Under "Applications", find "Offer of a place".
  2. Press "Accept the offer" or "Decline the offer".
  3. Only a parent holding parental responsibility sees these buttons.